Terms of Service

Last updated: 2026-07-10

Acceptance

By creating an account or using PYNTravel, you agree to these terms.

Service description

PYNTravel provides trip-planning tools through the web app and first-party mobile clients where available. The service helps users manage trips, itineraries, travelers, transport, planned budgets, expenses, analytics, and email invitations.

Accounts

You are responsible for keeping your login credentials secure and for the activity that happens through your account. You must provide accurate account information and keep your email address reachable.

Age and family data

You must be at least 16 years old, or the minimum age required where you live, to create an account. A parent or legal guardian may add a child as a traveler profile, but must have authority to provide that information and must not create an account for a child who cannot lawfully use the service.

Shared trips

Trip owners and editors may invite other people by email. Access is controlled by trip-member roles. You are responsible for inviting the right people and for the content you add to shared trips.

Paid access, subscriptions, and cancellation

Paid digital access, trip passes, and subscriptions are offered through Paddle checkout. The price, currency, billing period, and applicable taxes are shown before purchase. A recurring subscription renews unless it is cancelled before the next billing period. You can manage or cancel a subscription from the Billing area, which opens the Paddle customer portal. Cancellation stops a future renewal; it does not itself create a refund.

Consumer rights

Nothing in these terms limits mandatory consumer rights that apply to you. Where immediate digital access is offered during a withdrawal period, checkout asks for any express consent and acknowledgement required by applicable law. The Refund Policy explains our support process alongside those statutory rights.

Travel disclaimer

PYNTravel is a planning tool, not a travel agency, booking provider, insurer, visa adviser, or transport operator. It does not guarantee route, price, availability, legal, visa, border, safety, weather, health, transport, or schedule accuracy. Verify important travel details with official providers before travel.

Third-party services

The service relies on providers such as Paddle, hosting and email delivery providers, Google and Apple sign-in providers, Google location services, and Umami analytics when you choose optional analytics. Third-party services may have their own terms and privacy notices.

Suspension or termination

We may suspend or terminate access if an account is used abusively, unlawfully, or in a way that harms the service or other users.

Changes

We may update the service and these terms. Material changes should be reflected on this page before they apply.

Contact

Operator:

„KOFFWARE” S.R.L.
IDNO: 1026600015511
Republica Moldova

Legal contact: legal@pyntravel.com